. (859) 257-9000. www.uky.edu. Patients & Visitors | UK Healthcare 859-218-HELP (4357) Requesting access is easy, and theres no software or hardware to maintain. Please stay on the line until you are successfully able to log in to EpicCare Link. After a request has been processed, the new user will receive an email at the address on their application with login instructions. high-performance computing); staff and maintain student computing labs; and provide direct IT customer support. They can help you with questions about your account through FollowMyHealth (through the end of August 2021) or with getting set up on MyChart. Contact AV Classroom Support Please follow the steps below to activate your account for the first time. For questions, please contact ITS Customer Services: Customer Services Assistance Request Form. LEXINGTON, Ky. (Aug. 21, 2023) The University of Kentucky unveiled its new Cornerstone Community Innovation Partner (CIP) for the upcoming 2023-24 academic year.This year's partner is CivicLex, who will have an ongoing presence at The Cornerstone to increase community engagement with students, staff and faculty. Below are answers to some common questions about MyChart. UK HealthCare is the hospitals and clinics of the University of Kentucky. Information Technology Services (ITS) provides IT resources utilized by University of Kentucky (UK) students, faculty, staff, visitors, members of the University community, citizens of the Commonwealth, and beyond. HIPAA-Protected Patient Health Information, Don and Cathy Jacobs Health Education Center, Notice of Nondiscrimination for UK Health Programs & Activities, Morris K. Udall Centers of Excellence in Parkinson's Research, Office of Observation and Learning Experience, UK Emergency Medicine APP Postgraduate Training, The P.E.O. Contact Dr. Paul Holbrook at (859) 608-9623 for more information or to reserve a space. Don and Cathy Jacobs Health Education Center, Notice of Nondiscrimination for UK Health Programs & Activities, Morris K. Udall Centers of Excellence in Parkinson's Research, Office of Observation and Learning Experience, Career Achievement talking points for managers, Saha Award for Patient-Centered Care 2019, Saha Award for Patient-Centered Care 2018, Saha Award for Patient-Centered Care 2017, University of Kentucky, Lexington, Kentucky, USA. Once you get your code, followthe instructions for signing up with an activation code. But UK Information Technology Services (UK ITS) has a few tech tips and resources to help you begin the fall semester with ease. View your UK HealthCare health information all in one place. Each team consists of an Employment Specialist and Employment Consultant. Please select one of the options below to activate your account. My UK HealthCare Patient Portal | UK Healthcare IT Field Services are an accredited team of IT Professionals that serves customers by provision and support of desktop and mobile computing needs and server resources. When a standard work order request for maintenance is made for your Unit. It is your responsibility to notify all occupants that Fixit will be coming to your unit. We value customer engagement, collaboration, shared governance, innovation, teamwork, accountability, diversity, inclusivity, accessibility, and integrity. If you dont have an activation code, you can. Some proxy relationships require special documentation, such as power of attorney or proof of guardianship. ", Customer Spotlight: Holly Dye, Practice Manager, Ease Into Fall Semester With These Tech Tips, Information Technology Services Intern Reimagines Design of UK Student Portal, How 'UK Invests' is setting students up for life after college, Student Tech Help @ The Hub in Prospective Residents and Fellows - University of Kentucky College of If you are the personal representative (for example, parent, legal guardian, attorney-in-fact) of a UK HealthCare patient, you may request access to the patients health information. University Health Service: What Students Need to Know - Home | UKNow Contact Employment | UK Human Resources - University of Kentucky Reforecast endorsed at the last University Health Care Committee was incorporated into the budget in November and will be applied throughout the remainder of the Fiscal Year. ServiceNow If you are thanking someone, please include their last name and floor or unit if possible. We are no longer processing paper applications. They provide consultation services ranging from answering everyday questions to working with vendors for specialized IT needs. GO TO THE LOOP. UK Human Resources | UK Human Resources Login - Account Manager - University of Kentucky ", "It was nice to realize that even on the windiest, rainiest days, Ky Clinic Frankfort has continued to operate without any communication disruption. Get Help . Sign out - University of Kentucky UKMDs will then connect you with the appropriate area for processing your referral. Through computer lab support, including specialized labs like the Student Media Depot @ The Hub, this team provides equipment for students development of their academic media projects. It can help you participate in your health care and communicate with your providers. Mail sent to this address will be shared with senior leaders and will result in . Note: KRS 214.185 allows minors, in certain situations, to be treated without parental/guardian consent. Were presented with numerous opportunities throughout our lifetime some big, some small. Services Setup and replace non-working tech provided by Smart Campus iPad Apple Pencil Keyboard Unlock iPad Reset passcode NOTICE: This is the University of Kentucky computer system, which may be accessed and . Find tutorials for many common issues you may encounter with UK software, courtesy of Alex Abbott-Emen. Program for Continuing Education (PCE), Preparing for a Nursing Job or Career Fair, Are You Ready for Your Big Interview? All submissions will be treated confidentially and can address enterprisewide, departmental or individual concerns. Log in UK Libraries Welcomes New and Returning Students for the Fall 2023 If you prefer to mail your comments, send them to: UK HealthCare Additionally, they aim to make their customers IT spend predictable through metrics and help plan years ahead. Contact us at UKHCMyChart@uky.edu and after we verify your information, a new code will be sent via U.S. If your practice/facility would prefer an individualized training, please contact yourphysician liaisonor call the physician liaison program at 859-323-0736. Please provide username, applications, and hardware in use at time of incident, with building and room number. If you need additional help, contact the MyChart Help Desk at 859-218-6221 or 844-820-7344 (toll-free). department of health and human services, centers for disease control and prevention (cdc) office of the chief operating officer (c,a,j) office of human resources (c,a,j,q) As a UK employee, you are responsible for staying up to date with these policies, procedures and practices that govern and affect your employment. Please also notify the Physician Liaison Program at. UK HealthCare MyChart provides you with online access to your health record. Please call the EpicCare Link Service Desk at 859-323-2030with any issues. View benefits, enroll, waive, or contact Customer Care. Addressing health disparities and unique challenges in rural Kentucky communities. Once you have an activated your account, complete the following steps to log in to EpicCare Link. But it is so much more. The Employment Specialist is able to assist with job postings, advertising, salary recommendations, and PARs. 859-218-HELP (4357) Tech Help Available. This 12-month long partnership is intended to help foster The Cornerstone . Authorized University Personnel may enter a resident's unit for the following reasons: 1. Smart Health Cards provide a quick and secure solution for sharing your COVID-19 vaccination status digitally. UK Information Technology Services may be able to help or direct you to the right support. EMAIL SENIOR LEADERSHIP. We are pleased that you are interested in a residency or fellowship at the University of Kentucky. Information inside of EpicCare Link typically dates back to 1/1/2018, but varies by the type of document. WiFi Help | University of Kentucky W.T. Staff Handbook | UK Human Resources - University of Kentucky Workshop space is limited and requires a reservation. Or email UKHCMyChart@uky.edu . New Students: New Student Wizard. The Site Administrator will need to log in to their account and selecting Account Requests from the Admin tab. Located inside The Cornerstone Building. This includes providers sharing access information with their staff. UK HealthCare - The Power of Advanced Medicine. You will then set up your two-factor log-in information. W.T. Beginning a new school year can feel overwhelming especially when it comes to navigating the technology resources needed to get started. Unsupported Web Browser - University of Kentucky College of Arts & Sciences Forms Server. . All accounts are monitored and assessed for non-job related access. Confirm Your Identity. Mark Cornelison | UK Photo Tech Help and Repairs | Smart Campus - University of Kentucky A service request must be completed online or though our help-desk at 257-7967. Helpdesk Request To request support CHS Faculty, staff, and/or students should contact CHS Helpdesk to report Incidents, make requests for change, request end-user support, or to reserve equipment. The Media Depot aims to reduce any technological barriers for students in order to complete . College of Health Sciences | 900 South Limestone | University of Kentucky | Phone - (859) 323-1100 |, Office of Academic Affairs & Undergraduate Education, Office of Faculty Advancement and Clinical Engagement, Faculty Toolkit for Undergraduate Research. For instructions on how to connect to the UK HealthCare networks, contact HealthCare IT at 859-323-8586 or visit http://www.uky.edu/wifihelp/healthcare.html Note: If you already have a profile configured and you have changed your password, forget the network configuration and reconnect to the network. (859) 323-5000. ukhealthcare.uky.edu. We suggest following the instructions on this page or reviewing the Quick Start Guideprior to calling. You have successfully signed out. Privacy issues prevent us from e-mailing a new activation code to you. Authenticating. The Loop is UK HealthCare's employee and learner communication network. Questions about proxy documentation requirements may be directed to theHealth Information Management(HIM) office at 859-323-5117. Secure access to this portal is granted by UK HealthCare IT Security and may be revoked at any time. Information Technology Services (ITS) provides IT resources utilized by University of Kentucky (UK) students, faculty, staff, visitors, members of the University community, citizens of the Commonwealth, and beyond. Through engagement with the University community, ITS is actively responding to the evolving technical needs and challenges of the institution. linkblue. Request Support. To search the Person Directory, you must first sign in with your linkblue account. MyChart Support: E-mail us at UKHCMyChart@uky.edu or call our MyChart Patient Support Line at 859-218-6221 or 844-820-7344 (toll free) from 8 a.m. to 5 p.m. Monday through Friday. Categories Staff Location 27 Dickey Hall Phone (859) 257-9475 Email clinton.knight . Click here to contact your physician liaison. 401 S. Limestone St. Lexington, KY 40506. Download a digital copy of the EpicCare Link Quick Start Guide here. UK HealthCare. Enter your activation code and personal verification items, such as your birthdate. Payroll Services | University Financial Services - University of Kentucky Any COVID-19 test results that are in a UK HealthCare patients clinical record can also be accessed. Lexington, KY 40506, Setup and replacenon-working tech provided by Smart Campus, Basic computer lab usage / printing services @ The Hub, Urgent assistance 24/7 at 859-218-HELP (4357), More information on chat, kiosk, & more at. Andy Beshear. While we respond as quickly as we can, this form is not for urgent situations or medical advice. New Employees: New Employee Wizard. Questions about UK HealthCare MyChart can be emailed to UKHCMyChart@uky.edu. (PDF, 7.5 MB)please email lizcolumbia@uky.edu to receive the password to open the file. Please confirm your identity. For additional assistance, please contact the UK HealthCare IT Service Desk at 859-323-8586. If you have previously activated your account and are unable to log in, your password may have expired. Can you send me a new activation code? The list below contains common departments and their contact information. Customer Services supports the overall strategic goals of ITS by assisting with the knowledge and tools for success with any information technology at the University Of Kentucky. They provide audio visual equipment for special events, such as continuing education programs, professional association meetings, and other University related functions on campus. CHS Helpdesk. EpicCare Link users can also send an In Basket message by selecting New Msg>Customer Service>Report a problem. 24/7 . In an emergency or mental health crisis call 911or your physician immediately. Click below to content IT support for the CHS Technical Support team (Barret and Alex). Tech Help; Campus Updates; Tech Help. Knowledge Base - Technology Help Center - ServiceNow University Payroll Services is the central office for all payroll related activities for the entire university community. Customer Services provides a single point of contact for the technological needs of students, faculty, staff and alumni. UK HealthCare MyChart Patient Quick Start Guide: Access the guidefor help using MyChart. Enter your Credentials. Your one stop for managing your student health insurance plan. It is 9,000 people - physicians, nurses, pharmacists and other healthcare professionals - all dedicated to providing the most advanced, most effective care available, not just in Kentucky but anywhere. 800 Rose Street, Room C101 But all it takes is one, the right one, to change your life. Important Information; Phone: 859-218-HELP (4357) Online: go.uky.edu/techhelp: Address: 401 S. Limestone St. Lexington, KY 40506 W.T. The Media Depot is funded by the Student Technology Fee and is a collaboration between the University of Kentucky Information Technology Services (ITS) and UK Libraries and is in support of student's multimodal assignments and creative endeavors. Helpdesk Request | University of Kentucky College of Health Sciences Call859-323-0736or email Liz Robertson, lizcolumbia@uky.edu. Students must log in to their MyChart account before they are able to make an appointment at UHS. If you know your previous password, please complete the following steps: If you have forgotten your previous password, please complete the following steps: Training materials are housed within EpicCare Link on theHomepage underQuick Links. Career Employment has knowledgeable teams designated to help you. Part of the Smart Campus initiative, the Student Technology Services team provides support and training on multimedia technology for student use. For any technical issues, call the EpicCare Link Service Deskat 859-323-2030. For appointments, information and directions Call 859-257-1000 or 800-333-8874 7 a.m. to midnight, weekdays; 8 a.m. to midnight, weekends and most holidays The Office of Graduate Medical Education offers educational leadership programs to help residents and fellows grow professionally, including the GME Emerging Leaders program for chief residents and the Residents as Teachers program for those interested in . Information Technology | College of Education Click below to content IT support for the CHS Technical Support team (Barret and Alex). Your department may also have additional information you need to know that is unique to your area. Sarah Redmon, a senior majoring in Information Communication Technology, recently worked on a new design for the student portal myUK. For a wide variety of technologies such as application issues, classroom A/V connections, and desktop hardware, our services will help our customers better navigate technology. Passwords expire automatically every 90 days without notification. There are nine user roles within EpicCare Link. Health Services; Registrar; UK Alert; Center for Support and Intervention; Academics. (PDF, 19.2 MB)please email lizcolumbia@uky.edu to receive the password to open the file. Sarah Redmon, a senior majoring in Information Communication Technology, recently worked on a new design for the student portal myUK. Kentucky Clinic Health Information Management 859-323-5561 Kentucky Clinic Information Desk 859-257-8562 Kentucky Clinic Pharmacy 859-323-5855 Medical Records: UK Albert B. Chandler Hospital 859-323-5117 Parking 859-257-5757 Pastoral Care 859-323-5301 Patient Billing - Hospital and Physician (KMSF) 859-257-7900 Security 859-323-6156 LEXINGTON, Ky. (Aug. 9, 2023) Have you ever thought about the power of an opportunity? The system also allows users to view patient upcoming appointments and referral status and communicate with UK HealthCare to help provide quality patient care. MyChart users can generate a scannable QR code that will link to their COVID-19 vaccination record. In order to use UK HealthCare EpicCare Link, you must use one of the following platforms: Microsoft Windows Google Chrome version 88 or above Microsoft Edge version 88 or above Mozilla Firefox version 78 or above Mac OS X. Apple Safari version 14 or above Beshear has taken a more moderate stance on gender-affirming medical care. We value the security of the technology resources and information entrusted to our care, and will be vigilant in maintaining the integrity of these critical items. Once you've set up your MyChart account, there are many ways students can use UHS as a resource. Classroom & AV Support provides support classroom equipment for the University. FIXIT | Auxiliary Services - University of Kentucky They provide audio visual equipment for special events, such as continuing education programs, professional association meetings, and other University related functions on campus. Expected turn around time for providers is 4-6 weeks. EpicCare Link is the preferred method for submitting referrals to UK HealthCare. Young Library. How students can make an appointment with University Health Service If you are not contacted by HCIT after submitting a request or a situation isn't resolved in a timely manner, you can also contact HealthCare IT by calling 859-323-8586. Stay connected with your colleagues and engaged with your work. Welcome to My AHP Care! This means staff and providers will be notified via EpicCare Link for admissions, discharges, results, consultation notes and more! If you have not previously set up a two-factor authentication, please call the EpicCare Link Service Desk at. This staff handbook is here to help you become familiar with working at the University of Kentucky. They support purchased applications, build and maintain custom desktop and web applications, reports using tools ranging from Tableau to Excel targeting systems like SAP, configure systems like Drupal Content Management and play a key role in system architecture and maintenance. You may request proxy access via the UK HealthCare MyChart patient portal or through the UK HealthCare Health Information Management office. Curiosity Fair - The 2023 UK Curiosity Fair will take place Wednesday, November 1 in the Gatton Student Center Grand Ballroom. MyChart provides you with online access to your health record. Login. To request access for users at a new site, please click here. Curt and Caroline Duncan always knew adoption would play an important role in growing their family. Clinton Knight Technology Workshop Supervisor. UK HealthCare Directory | UK Healthcare *Reporting Line to Director of Center for Computational Sciences (CCS), **Reporting Line to Office of the Provost, Student Tech Help @ The Hub in Learn more information on the University's policies concerning technology. Part of our faith i, Don and Cathy Jacobs Health Education Center, Notice of Nondiscrimination for UK Health Programs & Activities, Morris K. Udall Centers of Excellence in Parkinson's Research, Office of Observation and Learning Experience, Examining the importance of athletic trainers, A successful school year starts with safety, HealthMatters with Dr. LaTawnya Pleasant: Part 1, University of Kentucky, Lexington, Kentucky, USA, View existing UK HealthCare breaches of protected health and personal information. (PDF, 7.5 MB), Download a digital copy of the EpicCare Link Quick Start Guide here. University of Kentucky Customer Help Desk | University of Kentucky About ITS | Information Technology Services Customer Support & Student IT Enablement - Information Technology Services Kentucky's transgender youth are caught in the middle as Beshear Office of Human Resources (OHR) | About | CDC Once you have entered your new password twice, click, Once the system prompts you that your password has been successfully changed, you are ready to, Enter your LinkBlue/ECL user ID and password and click, Complete one of the following three options, based on your two-factor authentication method. Thank you for your patience and understanding. Student Media Depot @ The Hub - University of Kentucky UK HealthCare | MyChart The Programming team assists university departments with planning and implementation of their custom application needs and provide long term support once deployed. (Select Messages from the top menu, hit the "Ask a Question button and then select HIM Document Question in the dropdown menu.). Users access will be revoked for violations of this requirement. Help; Account Manager Login. Be sure to select. Departmental specific referral forms are temporarily locatedhere, but will be taken down soon due to the ability to submit online referrals through EpicCare Link. Expected turn around time for clinical staff users is 2-3 weeks. Visit The Loop to stay up to date on news and events from across the enterprise. For Staff | UK Healthcare Forgot Password? ITS divisions include: Office of the Chief Information Officer (OCIO) Enterprise Systems Enterprise Networking & Infrastructure Please call from 8 a.m. to 5 p.m. Monday-Friday. Home Page - Account Manager The Loop is UK HealthCare's employee and learner communication network. Enter a new password twice. Can't access your Account? In support of UKs Strategic Plan, the ITS mission is to provide, through customer engagement, outstanding technology infrastructure, services and solutions that advance teaching and learning, enable research, empower staff to provide exceptional services, enrich the student experience, and effectively manage and protect institutional data.
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